Not sure which plan is right for you? Contact us and we'll help you choose based on your team size, data volume, and study requirements. Enterprise plans are fully customizable.
Standard

Standard

For smaller labs and pilot studies getting started with managed NiDB hosting.

$199 / month
  • 4 vCPU / 16 GB RAM
  • 2 TB SSD storage
  • Up to 25 Authorized Users
  • Google Cloud or AWS (your choice)
  • Daily automated backups (30-day retention)
  • Encryption at rest and in transit
  • 99.5% uptime SLA
  • Business-hours support (email)
  • Software updates & security patches
  • Priority support response
  • Extended backup retention
  • Dedicated support contact
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Enterprise

Enterprise

For multi-site consortia, large datasets, or institutions requiring custom SLAs and contracts.

Custom

Contact us for a quote based on your requirements.

  • Custom compute & storage
  • Unlimited Authorized Users
  • Google Cloud or AWS (your choice)
  • Custom backup schedule & retention
  • Enhanced RTO/RPO (4 hr / 4 hr)
  • Custom uptime SLA
  • Dedicated support contact
  • 24×5 extended support hours
  • Negotiated Master Service Agreement
  • Net-30 invoicing
  • GDPR Data Processing Agreement available
  • Onboarding & data migration assistance
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Add-Ons

Available on any plan. Add to your subscription at any time.

Additional Storage

Need more room? Add storage in 1 TB increments at any time without downtime or data migration.

$25 / TB / month

Extended Backup Retention

Retain backups for 90 days instead of 30, with daily snapshots and 7-day point-in-time recovery.

$49 / month

Enhanced Recovery

Upgrade to a 4-hour Recovery Time Objective (RTO) and 4-hour Recovery Point Objective (RPO).

$99 / month

Dedicated IP Address

A static dedicated IP for your NiDB instance, useful for firewall rules and institutional network allowlisting.

$15 / month

Frequently Asked Questions

Is there an annual discount?

Yes. Paying annually saves approximately 15% compared to monthly billing. Contact us to discuss annual pricing for your plan.

Can I upgrade or downgrade my plan?

Yes, you can upgrade at any time and the new pricing takes effect immediately. Downgrades take effect at the start of the next billing period.

Is the service HIPAA compliant?

No. The NiDB hosted service is not HIPAA compliant and must not be used to store Protected Health Information (PHI). It is designed for properly de-identified research data. See our Privacy Policy for details.

What cloud providers do you support?

Google Cloud Platform and Amazon Web Services. You choose the provider and region at signup. Enterprise customers can request specific availability zones.

Do you offer a trial or pilot period?

Yes — contact us to discuss a pilot arrangement for your institution. We want to make sure NiDB is the right fit before you commit to a subscription.

What happens to my data if I cancel?

Your data is retained for 30 days after cancellation. During that window you can request a full export in standard formats. After 30 days the data is securely deleted.

Have a Question About Pricing?

We're happy to discuss your institution's needs and build a plan that fits.